Off Spec Condensate Recycle Pumps on an onshore gas production facility exhibited high lube oil temperature in pump bearing housing that exceeded the alert limits since commissioning. High temperatures were not consistently noticed always. A Structured Root Cause Analysis was carried out to ascertain the cause of the high lube oil temperature that identified a large variation in pumping medium specific gravity as against the design data. Higher specific gravity of the pumping medium resulted in disturbance in hydraulic balancing causing excessive pump bearing loading that also caused higher lube oil temperature in pump bearing housing. As a solution to the above issue, change in hydraulic balancing (i.e. varying the balance drum size) was sought from vendor to ensure that the pump bearing is not getting overloaded for the wider range of specific gravity of pumping medium. Also, validation of the efficacy of the solution was obtained by way of axial thrust & bearing load/life estimations for the new balancing drum which proved to be effective. This case study will cover review of the pump design, problem history, root cause analysis conducted, solution implemented, conclusion along with results and lessons learnt.